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Cornell University

COVID-19 Staff Forum | CC Transcription

  12:19:06      ¬ª Adam:  Gina is saying that we're not -- they're working on it, 12:19:10  but they don't know, they don't have an ETA.   Not 12:19:15  necessarily being close to be able to expand it.  Looks like maybe we will either 12:19:21  have to maybe hold another 12:19:25  one.   CIT is working on the problem right now.  So 12:19:29  with that in mind, Mary, are you okay with going ahead and then we'll maybe 12:19:33  follow up with 12:19:37  another one?   12:19:40      ¬ª Mary:  Sure, of course.  We'll do whatever you think is best.   12:19:44      ¬ª Adam:  Okay.  So I apologize for this 12:19:53 , everyone.   We'll have to put together another one, set it up as a webinar 12:19:58  likely.  But no those of you who are here, thank you for joining 12:20:03  us.  As you can tell, this is somewhat of an 12:20:08  unless I dented situation and we're all working through it the best we can.  12:20:12 On the employee assembly, we're not used to having such a large digital forum 12:20:16 , so we set it up one way and we should have probably set this up as 12:20:20  a web I that are, but we -- webinar.  We'll March 12:20:25  forward and do what we can and try to get some good afternoon out.  We'll also make sure that this is recorded 12:20:30  and that so that we can get that 12:20:32  out to folks as well.   12:20:36      I'm Adam Howell.  I am the Chair of the employee assembly for 12:20:41  the 2019/2020 term, as well as the College of agriculture and life sciences 12:20:45  representative.  Thank you for being here.  Those of you who could get in.  And 12:20:49  I lope that this * -- I hope that this helps.  This is very uncertain 12:20:54  time for folks.  There's a good amount of anxiety and likely many 12:20:58  questions.  And we're hopeful 12:21:03  this forum will help you answer some of those.  What we're going to 12:21:08  do it we will ask you all, first of all, to mute your microphone 12:21:12  and then how we'll proceed is you can either type in your questions in it the 12:21:16  chat log or what we will do is you can 12:21:20  use the raise your hand function in the side bar and we'll 12:21:25  recognize you to have these questions 12:21:29  be asked for Mary.  And I guess I should 12:21:34  also mention Vice President of Human Resources, Mary O 12:21:38 fferman, is with us and she'll be fielding questions.   Thank you, Mary, for taking the 12:21:42  time to be here.  And just I know that this is going to be a 12:21:43  big help and   12:21:47 hopefully we'll get a lot of good information out for 12:21:49  folks.   12:21:53      Hahe did he pew, vice-chair to the employee 12:21:57  assembly, will be taking down your questions if you type 12:22:02  in the chat log or recognizing you.  Gina Batis 12:22:06 ta, Director of the Office of the Assemblies, will also be assisting with this.   She 12:22:10  may be working on trying to open up 12:22:15  the zoom meeting for others, so Hahe, you may 12:22:19  just be doing this on your own for right now, but we'll 12:22:20  see.   12:22:24      So with that, Mary, I'll turn it over to you.  I'm 12:22:29  sure you have a few remarks you want to make and then we'll open it up for 12:22:33  questions.  Mary heir thanks, Adam.  I do have some remarks 12:22:34  --   12:22:38      ¬ª Mary:  Thanks, Adam.  I do have some remarks I want to make, but I really 12:22:42  appreciate that the employee assembly did this and the fact that 12:22:46  we're having some technical difficulties 12:22:51  is actually a moment to reflect on how we deal with things 12:22:55  that disappoint us.  So I know that people wanted to get in, but 12:22:59  I'd also just take a moment to thank the employee assembly 12:23:04  and the Office of the Assemblies for putting this together on less 12:23:08  than 24 hours notice.  We learn each time we try something, and 12:23:13  I just want to say to the assembly's office and to the EA, 12:23:15  thank you very much.  I appreciate this.   12:23:19      So I'm going to make a few remarks and then we can open this up no 12:23:25  * -- for questions.  Let me start by saying that this is truly an unprecedented 12:23:31  situation.  As many of you know, I'm far along in my career and I've 12:23:35  been through many situations that when 12:23:40  I was in them I thought they were unique and different and I didn't know how to 12:23:44  handle them.  12:23:48  I was at another university when the AIDS epidemic hit and the reaction of 12:23:52  people in the workplace and how that evolved 12:23:58  evolved.  I was here through 9/11 and for the great recession, and each time I said 12:24:02  to myself, this is the most challenging thing I've ever dealt with.  And 12:24:07  here we are again dealing with something that is truly unprecedented 12:24:11 .   The whole world is trying to grabbal with the emerging understanding of what 12:24:16  Covid-19 means and what it means for 12:24:18  us.   12:24:22      We're working our way through this here at Cornell in a 12:24:26  thoughtful and careful way, yet we are moving quickly 12:24:30 , because the situation warrants it.  We have, right 12:24:35  from the start, prioritized the health of our community 12:24:39  and president Pollack and our leadership team have 12:24:43  made some very difficult and courageous decisions, including sending 12:24:48  people home in order to de-dense I identify our campus.  12:24:52 When we moved to remote work, most of our staff, we moved to remote 12:24:56  work and most of our staff have either moved into remote working or 12:25:01  will be doing season.  But not all of our work can be 12:25:05  done remotely, and in those cases, our leaders are assessing 12:25:09  what work still needs to be done 12:25:14  and how best to do it.  Since this pandemic first became 12:25:18  known to us, we have been trying to respond to issues as we understand 12:25:23  them.   One of the things about this health crisis is what 12:25:27  we knew and understood yesterday may have changed today.  So we've 12:25:31  been focused on the issues right in front of us.  And let me give 12:25:35  I just a few examples.  And these are just a few.   12:25:39      On March 10th, that was ten days ago, 12:25:44  we decided that it was best for students to 12:25:49  leave campus and we made the decision that they should not return 12:25:54  after spring break, which would begin on March 27th, and 12:25:58  that instruction would begin online after break.  12:26:02 Three days later, it became clear that it was not in the best interest of our students 12:26:06  or the campus community for the students to remain on 12:26:11  campus until March 27th.  And so we made the decision to suspend 12:26:15  classes at the end of that day and asked students to begin 12:26:19  to leave for home.  That 12:26:23  significant change happened in three days.  12:26:28      At the end of that day on March 13th, all K- 12:26:32 12 schools in the County closed through April 12:26:37  12th.  Other counties soon followed 12:26:41 .  On March 16th, 3 days later 12:26:45 , the governor ordered that all food establishments 12:26:49  must move to takeout only by 8:00 p.m. that night and the crowd capacity was 12:26:54  reduced to 50 people.  Yesterday, March 12:26:59  17th, daycare centers in the County were ordered to close for 12:27:03  all but healthcare workers and first responders.  12:27:09      Many of you have probably felt like you've been in this situation for a very long time 12:27:13 , but in fact, we've been in this situation for less than 12:27:18  two weeks.  And so here's what I've learned.  What we 12:27:22  decided to may be outdated by tomorrow.  12:27:27 It's very hard to communicate clearly in a rapidly changing 12:27:32  environment, because it's hard for folks to keep 12:27:37  up.  And it only takes missing one message for your understanding to be outdated 12:27:42 .  And that's absolutely okay.   People are doing the best 12:27:44  they can.   12:27:48      I've learned that people deal with ambiguity and stress differently.  So their reactions 12:27:52  to this situation are different.  For most of us, the 12:27:57  enormity pandemic is hard to grasp and we find 12:28:01  that some people are searching for simple answers to complex 12:28:05  or even unknown questions.  This also is completely understandable 12:28:12 .  It is a way of coping with something that we cannot control.  And I've 12:28:17  learned that sometimes we just need to Showdown, reach out to 12:28:21  our friend friends, our family, and our colleagues, and take a 12:28:26  deep breath, even though we don't really know what's coming next 12:28:30 .   We have no answers for how long this is going to go on.   What we are 12:28:35  doing is learning as much as we can and responding as 12:28:39  best we can to a changing situation.  But 12:28:45  we are committed to getting through this and getting through this 12:28:50  together.  Can you all still see 12:28:55  me?  12:28:58      ¬ª Yes, we can.   12:28:59      ¬ª You can?   12:28:59      ¬ª Yes.   12:29:03      ¬ª Sorry.  Something just happened.  So I'm going to keep on going in 12:29:08  case there are still people out there.  12:29:12  Here's what I would ask of all of you.  Take care of yourselves.  12:29:16 I hope by now you all know how to protect yourself by washing your hands 12:29:20 , refraining from common practices such as shaking hands 12:29:25 , and you should all be practicing 12:29:30  social distancing to the best of your ability.  And also take care of your personal well-being as 12:29:34  best you can.  Plan to the extend you are able.  Be mindful of your 12:29:38  eating habits.  Get outside and breathe the fresh air.  12:29:43 Move around.  And get some rest.  As the 12:29:47  president says to me, this is going to be a marathon, not a 12:29:51  sprint.  And let me say one other thing before I turn it over for questions 12:29:56 .  I have spoken to so many 12:30:01  tap and tacklely and leaders over the last nine days.  Some of them are struggling 12:30:06  to put this into a place that they can understand and deal with, so they are understandably 12:30:10  looking for sometimes, looking for someone to give   12:30:14 them answers that we don't have and in some cases, 12:30:20  because they don't know what else to do, they're looking for someone to blame, and 12:30:24  I can understand that.  I want a human nature to try to make sense of such a 12:30:28  unique and challenging and changing 12:30:34  situation, and at least for a while being angry is a release of energy, and there's 12:30:37  something really healthy about that.   12:30:41      I'm asking you, though 12:30:45 , to be mindful of the impact that anger and 12:30:49  negativity have on your own well-being, because in the long run you need to take care of yourself 12:30:54  and find a way to do that that is healthy and sustaining.   So I'm going 12:30:58  to open up to 12:31:03  questions now and I'll do my best to answer them, but please understand in some cases my answer is 12:31:07  we don't know or we're working on it.   12:31:11      So with that, I'm going to turn this back to Adam and we can open it up for 12:31:14  questions.   12:31:18      ¬ª Adam:  Okay.  Again, thank you, Mary.  12:31:22 We really appreciate this, especially as we're seeing in the face 12:31:26  of trying to adapt to an unknown situation.  This 12:31:30  is very helpful.  For everybody, again, if 12:31:34  you have questions, please do one of two things.  Use the raise your 12:31:42  hand function or type it in the chat log.  And A, I will turn 12:31:46  it over to you to start fielding some questions for Mary 12:31:48 .   12:31:52      ¬ª Thank you, Adam.  So we collected some questions that have come through chat, either 12:31:56  privately to me or to everyone 12:32:01  and also some questions that have been submit through e-mail.  One of the questions we have, Mary, and thank you so much 12:32:06  for your time, I think everybody appreciates, you know, this opportunity to engage 12:32:11  with you, the first question that we have is as students leave campus, this negatively 12:32:15  impacts the staff these to provide services for said 12:32:19  students.  We're thinking dining facilities.  Many staff members, particularly wage workers 12:32:24  who cannot perform their jobs remotely, may be subject to loss of hours, work.   I know 12:32:28  that we've added health and personal days, but this is ten days and 12:32:32  students are gone for the rest of the semester.  Can you shed some light on maybe 12:32:37  the preparations or discussions being made to accommodate a loss of demand 12:32:41  for these types of staff members, particularly wage workers who cannot perform their jobs 12:32:44  remotely, you know, discussions   12:32:48 beyond the ten additional days, which I think is pretty generous, but again 12:32:52 , this doesn't cover much of the spirit of time when the students are gone.   12:32:56      ¬ª Mary:  Yep.  So it's a great question and it's one I 12:33:00  completely understand.  Right this we 12:33:04  don't have answers toe that right now.  Here's what we're doing.  We're taking 12:33:09  a look at work that we do need to have campus.  We need to figure 12:33:13  out how long we need that work done for.  We're also looking 12:33:18  at other types of work that we are 12:33:23 , our service workers and others who are, I don't know, do 12:33:27 .  And we're successing on a regular 12:33:32  basis how long we can continued to find meaningful 12:33:36  work.  So I don't have an answer to that, although it's an understandable question 12:33:43 , because we're kind of going day by day as things 12:33:47  change and we're trying to, as boast we can, 12:33:53  keep the workers and their best interests in the tore front of our minds as we do 12:33:56  that.   12:34:00      ¬ª Thank you.  We also have a question from Jamie who is an EA member 12:34:04  who wants to know what steps in the central university administration are being taken to ensure that 12:34:08  all units, departments are providing their staff with guidance and 12:34:13  instructions that meet the federal/state recommendations with regards to workplace 12:34:18  conditions?  Heir heir this may be related 12:34:23  to those who have to be on campus, but if not would you clarify it so I'm 12:34:27  answering the right question?  But here's what 12:34:31  we are doing.  We meet at least once a week with all of the college HR and business 12:34:36  officers.  They have bee been, since believe it or not, liking 12:34:41  last week or actually it might have been Investigators before, trying to develop 12:34:46  their remote work strategies and their on-campus 12:34:50  needs.   Again, I just want to say that what we 12:34:54  knew when we started the planning, what we expected to have happen is very 12:34:58  different than what's happening today.  12:35:04 So each time something changes, the plans have to be adjusted 12:35:06 , so   12:35:10 the answer is yes, we are trying to -- and I know 12:35:14  I talked to the HR people every other day.  They're all looking -- they're 12:35:19  all developing their staffing plans, working with people to make sure that those who are remote 12:35:23  have the right equipment, working on social distancing 12:35:28  for those who are here.  12:35:35      ¬ª Thank you.  I have several questions from Brian God Godell 12:35:39 .  I want to touch on some of them.  I think one is related to the question that Jamie 12:35:44  asked.  I believe that the question was posed, why doesn't Cornell 12:35:48  just shut down, period.  Front line workers are concerned, because 12:35:52  they feel that they still have to go to work everyday, because they can't work remotely.  12:35:57 Trades, building care, front line workers don't feel safe.  They also feel 12:36:01  they're taking a chance by going to work and returning to their families and possibly exposing 12:36:05  themselves.  Many members, you know, in this field have family members who are in 12:36:10  higher risk group groups.  12:36:15 That is the question.  Why doesn't Cornell shut down, period?   12:36:19      ¬ª Mary:  The university is not shutting down.  We are definitely in a reduced 12:36:24  operations capacity 12:36:28 , but at this point our intention is to continue to operate 12:36:33 .  Let me speak specifically to the question that Brian has asked, which is if people do 12:36:38  not feel safe coming to work 12:36:43 , can we develop an alternate strategy for them and the answer is, Brian, we will 12:36:47  try our very best.  For folks who, in the short-term, who feel 12:36:51  that they can't come into work, they should contact 12:36:56  their local -- their supervisor or their local HR person and we 12:37:00  will work with them to find another arrange 12:37:04  meant for them or they can take their time that we've 12:37:09  put into their bank.  In the longer-term, we're trying to figure exactly 12:37:13  that out.  We're trying to figure out what 12:37:19  services need to be here and how best to get them accomplished.  These are very understandable questions that 12:37:24  you all have.  But for me to give you a simple answer to an incredibly 12:37:29  complex situation would just be 12:37:31  irresponsible of me.  We're   12:37:35 working on T we're continuing to work on it.  This is a 12:37:40  24/7 effort on our part to do the right thing by people.  12:37:44 If individuals have specific issues and they don't feel comfortable 12:37:48  talking to anyone else, I'm pretty much here all the time.  They could call 12:37:53  me.  12:37:58      ¬ª Thank you for making yourself available.  We have a question to everyone 12:38:02 .  What actions are specifically being addressed for essential staff, support, and 12:38:06  safety if they have to work on-site?  I think 12:38:11  a lot of the questions that are come this go are this regards to staff members who feel the 12:38:15  nature of their work requires to them to be 12:38:19  at work and provide that support, whether they're cleaning items, clea cleaning 12:38:23  facilities and they don't feel safe doing so.  What is your guidance to that?   12:38:27      ¬ª Mary:  So they should be practicing all of their 12:38:32  safety requirements.  12:38:36 If they include wearing gloves to do their cleaning, wear gloves.  They should be 12:38:41  washing their hands frequently.  They should be social distancing.  What does that mean?  12:38:45 If they are needing to clean and there are still people in that building 12:38:50 , they should make every effort to stay 12:38:55  3 to 6 feet away from individuals while they do tha that.  If that is difficult for them to 12:38:59  do in their environment and they feel that they are at risk, they 12:39:03  need to talk to their supervisor.  If it they're not getting help from their 12:39:07  supervisor, they should talk to their HR person.   12:39:11      The best way to handle these concerns is 12:39:15  really one by one in the environments that they're in.  So 12:39:19  in some environments, the buildings are almost emptied out.  And so there's 12:39:24  very little risk in terms of social distancing 12:39:28 .   People are practicing good hygiene and watching their hands on a 12:39:33  regular basis.  There is no one in the building or very few people 12:39:37  in the building.  Wind be able to practice social distanceing. 12:39:41      That said, right now we are trying to get 12:39:48  instruction online, and it is not always possible while they're doing that for them to fully practice soci 12:39:52 al distancing.  And if they have concerns, then we want 12:39:56  to try to mitigate those.   What we need to know about them in order to 12:39:58  do that.   12:40:02      ¬ª Mary, that is Tony [Indiscernible] could I 12:40:06  add  a comment to that?  If F C S building 12:40:11  care, I have zero employees at my clock and what we're doing is stagger 12:40:15 ing start times so that we're abiding way the less than 12:40:19  ten people at a time.  So we're adapting and we feel that 12:40:24  as they understand the student population that's going to remain, that will establish our 12:40:30  priorities and we're actually able to maintain the social distancing 12:40:35  guidelines here, and that was just worded out yesterday.   12:40:39      ¬ª Mary:  Thank you.  12:40:45      ¬ª I have a 2-part question.  One is from Laura Sant 12:40:49 ac Santacross.  Is there any number to the estimate of students 12:40:54  who will remain in-house examining off campus housing.  And 12:40:58  tran chess could asked on -- Francesca says there's a call 12:41:02  for volunteers to help students move out.  What tools are provided to volunteers to ensure 12:41:06  that they're doing this safely, especially since so many parents may come from 12:41:11  out of town to pick up students.  Do you know how many students still remain?  How many students have moved 12:41:14  out?  And what are the tools provided?   12:41:18      ¬ª Mary:  Okay.  So even if I wasn't 12:41:23  really tired littler I could never have remembered all of those parts to that one question.  So 12:41:27  I'm going to start and then, hey, you can prompt 12:41:32  me.  I'm not sure I remember the beginning.  Let me give this a try and then you can 12:41:36  prompt me for the different elements of this.  We don't 12:41:40  yet know how many students will remain in campuses housing 12:41:45 .  The number we originally had is changing 12:41:50 .  Some people that expected they would need to stay in on campus housing 12:41:55  are now going home or elsewhere.  And 12:42:00  others who felt they could go home or go elsewhere are indicating 12:42:04  that they need to stay.  It will till be 12:42:09  tractional -- still be fractional in comparison to the number of students on 12:42:10  campus in normal times.   12:42:14      In terms of off campus, it's a very good question.   People who are in 12:42:18  off campus parents, what we can do 12:42:23  is limit their 12:42:27  time ask the way they interact on campus, but 12:42:32  they have private leases and those are the decisions that they would 12:42:36  make as a private lease holder.  We know some are 12:42:40  leaving and we expect that some are staying.  I'm sorry.   What are the other pieces 12:42:44  of that question?  12:42:49      ¬ª They wanted to know an estimate.  Sounds like numbers wise we don't have an exact count, and it's 12:42:53  kind of hard to know which students are living off campus.  There's also been 12:42:57  a call for volunteers to help move students out.   What tools are being provided to 12:43:02  volunteers to ensure that they do this safely?  12:43:04 So many students are coming from out of town.   12:43:08      ¬ª Mary:  Great question.  So campus life will give safety instructions for how to help.  12:43:13 I was around this past weekend and I can tell you they're asking the parents 12:43:17  not to go into the residence halls.  They are bringing 12:43:23  the dorm -- the stuff that was in the 12:43:28  room out.  They're doing everything they can to 12:43:34  not have the parents go in.  And that's been working actually pretty well.   12:43:37      The other thing I would say is we -- I think we have had 12:43:42  a pretty steady -- more than a trickle, 12:43:46  but a pretty steady number of parents 12:43:50  coming through, so they haven't been as inundated i in any one day 12:43:54 .  That also helps with social distancing.  12:43:59      ¬ª Mary, this is Tony again.  If I could comment in housing 12:44:04 .  As of the end of the day yesterday, 50% 12:44:08  of the students on campus have left, and there really hasn't been a lot of 12:44:12  chaos.  Parents are coming, as you said.  There are signs.  Parents 12:44:16  and visitors should not go into the buildings.  So it's been quite orderly.  So the big 12:44:21  move out is scheduled for this Friday and this weekend.  So we'll have extra 12:44:25  staff in on Friday, Saturday, and Sunday, but it's been really orderly 12:44:30  and I haven't seen any large groups of people.  So it's been going pretty 12:44:31  well so far.   12:44:35      ¬ª Mary:  Great.  Thank you.  12:44:41      ¬ª Adam:  So really quickly, I just have a brief announcement about 12:44:45  the meeting.  We anticipate being able to add a few hundred 12:44:49  more people to this particular 12:44:56  zoom meeting and we'll probably have to set up another one correctly as a webinar 12:45:01  very briefly in the future.  I know that there are people listening 12:45:06  in on other folks' computers and such.  If you have your own questions, 12:45:09  we'll try to get something set up correctly in the future.   12:45:13      And just as a reminder, please don't ask 12:45:18  direct questions -- please type your questions 12:45:23  in the chat or raise your hand to speak and we'll try to get -- we'll try to 12:45:27  get to you.  So that's jus just a quick announcement about this.  And again, sorry for 12:45:31  the technical difficulties, everybody.  12:45:41      ¬ª Thanks.  So I'm just continuing on the questions that we've been collecting right 12:45:46  now.  One of the questions that came in from UMP 12:45:50 4, temp employees are not eligible for personal sick time.  Are there plans to provide 12:45:54  a safety net for those employees in the event they may get sick?   12:45:58      ¬ª Mary:  Yep.  Let me say 12:46:03  there's a lot of concern in general for everyone, and I completely 12:46:07  understand that and I appreciate that.  We are trying as 12:46:12  best we can to figure out how to take care of our 12:46:16  folks as much as we can for as long as we can.  12:46:23 Temping officials without benefits don't get sick and vacation days, and right now 12:46:27  there is no plan to do that.  12:46:35      ¬ª More questions are coming in had.  We received one question from 12:46:39  Joshua Holden.  Will the UAW staff be able to collect 12:46:42  unemployment?  Heir Mary so if there is a --   12:46:46      ¬ª Mary:  So if there is a lack of work and the UAW staff are furloughed 12:46:50 , we're working right now with the 12:46:54  unemployment compensation office, and you can imagine that they are inundated, so it's 12:46:58  a little hard to get informatio information, to understand what 12:47:03  benefits would be available if that were to come to pass.  12:47:10      ¬ª Thank you.  We received one question.  If staff members are negative financially impacted 12:47:14  by Covid-19 due to loss of wages, whether that 12:47:19  is from self-quarantine, loss of demand from the employer, can they tap 12:47:23  into any emergency funds?  Are there any plans or discussions on goin ongoing for 12:47:24  these staff members?   12:47:28      ¬ª Mary:  Let me answer that question in two ways.   One, we're looking at what we can 12:47:32  do here at the university.  12:47:37  But the other I think is a really important thing to say in general 12:47:43 .  This is a situations the 12:47:47  entire globe has never dealt with.  12:47:52 Italy is dealing with these circumstances.  We are not going to be able to 12:47:56  get through this and out the other side.  12:48:02 Simply and only from the efforts of individual employers.  It just isn't going to be able 12:48:06  to happen.  And while we need the 12:48:10  kinds of responses we are starting to see from the state and federal 12:48:15  governments in order to be able to get ourselves through in it a manner 12:48:19  that will allow all organizations, including Cornell, to be able to get 12:48:24  back to business when this subsides, and so we are doing 12:48:28  the very, very best we can 12:48:32 .  And I just want to say, I've been in this community a long time and I completely 12:48:36  understand and actually appreciate the high standard 12:48:41  that our community and our workforce holds under the circumstances to, 12:48:45 but there are -- this is an unprecedented 12:48:51  situation.  Completely unprecedent.  And we're going to need the kinds of help that's coming 12:48:55  from the government.  So as those become available, and I'm confident that they will 12:49:00 , we'll make sure that we let people know what those are and how 12:49:05  they affect our workforce.  12:49:09      ¬ª Thank you.  We received a question from Michelle Po Podalack.  12:49:14 I super vice a team of hourly employees.  Will the university be coming out with additional 12:49:18  guidelines on working at home for hourly employees?  Can we allow team members 12:49:23 ' expanded work hours?  Our team members are vital 12:49:26  to supporting the transition to virtual for staff.  I'd like to make 12:49:31  sure my team members can meet the heavy workload in it the transition 12:49:35  while still accepting the fact their children may need daytime attention that may impact 12:49:39  the staff's ability to work full time, 8:00 o'clock to 4: 12:49:44 30, ten extra days of HAP is very generous, but I 12:49:48  need to be able to use as many work hours as possible for our team's transition to virtual 12:49:49 .   12:49:53      ¬ª Mary:  Hourly workers can, indeed, work remotely.  And that information is already 12:49:57  on the HR website about remote work.  12:50:03 If you have other questions, though, specific questions about how to set that up, and 12:50:07  they're not answered on the website, send me an e-mail and I 12:50:11  will get you to the right person.  But yes, we have 12:50:16  -- we absolutely can have hourly workers work from home.  They must 12:50:20  track their hours.   Yes, you can be flexible in how those hours are collect, but 12:50:24  they must track their hours.  So look on the website.  See if what 12:50:30  we have there answers your question.  If it doesn't, then I'm happy, send me an e-mail 12:50:34  an and I'm happy to get you to the right person.   12:50:38      ¬ª Thank you.  One question about the 10HAP days 12:50:42 .  Is there expiration date on using these ten sick days?   12:50:46      ¬ª Mary:  We just haven't gotten that far yet.  I think that we'll all be very happy 12:50:51  if, in it the outcome, we have ten sick days 12:50:56  that no one had to use for either themselves or anyone else.  That will be a nice 12:51:00  problem to have.  Right now, we are focused on what's in front of us and what's in front of 12:51:04  us is trying to make the current situation as d doable as 12:51:09  possible.   12:51:13      ¬ª The campus life division has been sending e-mails with the expectation that staff are expected to be working 12:51:18  on campus.  The person submitting this wants to remain anonymous, is 12:51:22  in this division my position is not considered essential.  I have been on campus this week with 12:51:27  no official timeline to be transitional 12:51:31  * -- transitioned to work from home.  The remainder is desolate with administrative 12:51:36  meetings.  Can units be re-encouraged to quickly transition nonessential workers 12:51:40  to work remotely and is there an expectation to make staffing 12:51:44  plans due Friday that nonessential staff are to 12:51:46  physically report to work?   12:51:50      ¬ª Mary:  So I will follow up on their staffing plans.   I had several conversations 12:51:55  with them as you can imagine.   Student and campus life is on the front 12:51:59  lines of trying to get our students moved out.  12:52:05 So they have understandably been trying to prioritize where the efforts of the leaders 12:52:11  go.  As I said in opening 12:52:15  remarks, we have one set of understanding for how we do our dining, 12:52:20  and then in one day, because of the change in state regulations 12:52:24  * losses, we had to move to takeout.  When each of those things happens, what we 12:52:28  find is that we just stop where we are.  We have to go back and look at everything 12:52:33  we thought we were going to d do.  And 12:52:37  replan.  So I know that student and campus life is working on their staffing plans and their 12:52:42  remote plans.  If you haven't heard yet how that's 12:52:46  going to impact you, you can send a message to their H 12:52:51 R people or send me an e-mail and I'll get it to the right person, but I know they're working on 12:52:57  it.  12:53:03      ¬ª For colleges requiring factual to come to campus April 6 to do 12:53:07  lectures, how are staff who must support them be protected some I think we're getting these 12:53:12  questions about people who are doing research.  We're getting questions about people who have to support faculty 12:53:18  staff.  12:53:26      ¬ª Mary:  Just a quick recap of what I said before.  So 12:53:31  the situations are changing daily.  For example, in researc research, we're winding 12:53:35  -- we're putting on pause a lot of our research because of 12:53:39  social distancing issues.  And those plans are really 12:53:43  just starting to form, because that decision was made over the weekend 12:53:48 .  In terms of the staff needed 12:53:52  to move faculty to virtual 12:53:57  teaching, I do expect that some of that right now really does need 12:54:01  somebody there to make sure it's set up, and it may be 12:54:05  that those faculty will do their classes 12:54:10  from their offices or from classes 12:54:15  rooms.   And we are talking right now about the extent to 12:54:19  which that support, that technical support needs to be on premise 12:54:23  and how much of that technical support can be done remotely 12:54:28 .   12:54:32      ¬ª We received a question from Scott Burke.  Is the pandemic creating any new jobs 12:54:37  at Cornell?  Program at IT.   If so, what are the jobs?  What are ways that 12:54:41  the pandemic is making Cornell University stronger?  Are there anyways 12:54:43  we can volunteer to help?   12:54:47      ¬ª Mary:  What a wonderful question.  Thank you so muc much.  to date, we haven't 12:54:51  come up with new jobs 12:54:56 , but I think in time we may find some new opportunities and new assignments 12:55:05 , so stay tuned.  I will tell you if we do ask for people to volunteer 12:55:09  to take on new responsibilities, we're going to do 12:55:14  that through the talent marketplace and a gig.  So more to come 12:55:17 .  We haven't gotten to that place yet.   12:55:21      I will say, let me tell you personally how I think this is making 12:55:26  us stronger.  First of all, the 12:55:30  leadership team is 12:55:35  working around the clock to try to address issues that come 12:55:41  up.  I have seen heros across 12:55:45  this campus who have gone above and beyond to support 12:55:50  each other, to support our students, and I 12:55:55  know that in some cases it's frightening 12:56:00  to be in situations where the students and their families are, and that's completely 12:56:04  understandable.  But I would just ask us 12:56:08  all to remember that they're scared, too, and for our seniors, 12:56:12  this was the end of their senior year and this is not at all what 12:56:17  they expected.  So I guess what 12:56:21  I would say is I feel 12:56:30  a sense of pride in how hard everyone is trying to do what is best for everyone, recognizing how many 12:56:35  different priorities there are.  12:56:40      ¬ª SASCL Becker asked in the event that 12:56:45  our UA summer positions that we've already signed up for are eliminated, will we 12:56:49  be guaranteed any sort of compensation?  Because we were guaranteed summer work when 12:56:53  we signed our contract.  12:56:58      ¬ª Mary:  Yep, I understand.  There were a lot of things we expected to be handled in it a different 12:57:02  way on March 5th than what we're dealing with now.  We will get to summer 12:57:08  work.  Whoa just are not there yet.  I understand the concern 12:57:12 .  We have it on the radar and we'll get to it.  12:57:21 If we can't fulfill summer expectations, we'll see what we can do to address 12:57:25  that.  We just are not there yet.  12:57:31      ¬ª I know that you addressed this before.  They're 12:57:36  receiving more staff members 12:57:42  if afternoon R. an employee doesn't feel 12:57:46  comfortable, an example of isolation rooms was given 12:57:51 , they shouldn't be required to clean those others.  12:57:55  They teal they height have retaliation if they refuse.  12:57:59 Can you tell employees they won't be retaliated against if they see it as an 12:58:02  unnecessary health risk?   12:58:06      ¬ª Mary:  Let me start this answer by saying I'm not a 12:58:10  health professional and so I just want to be 12:58:15  really clear here about what I am saying is being guided by what we are learning 12:58:22  from health professionals.  We are not putting anyone in situations that the 12:58:26  Health Department has indicated we should not put them in.  That 12:58:31  said, individual individuals' own comfort with this unknown situation 12:58:36  is different.  And so 12:58:43  what I think is if somebody really feels afraid, to first and foremost 12:58:48  talk with someone to figure out why.  12:58:53 It may be that they don't have all of the information they need to make that decision for themselves.  12:58:57      It is the case that there's a lot of information swirl 12:59:02  swirling around about the virus and about how to 12:59:06  get it, most of which is speculation on the part of others.  And 12:59:11  so we have made our decisions and we have pretty carefully stuck 12:59:15  to this based on what the Health Department has told 12:59:20  us.  With you if an individual is still concerned, we should 12:59:25  first and foremost talk to their supervisor and express their 12:59:30  concerns.  Of course there are situations where people are afraid to do that 12:59:35 , but everyone right now 12:59:39  is trying to come to terms with something we've never dealt with before, and I have confidence 12:59:44  that our supervisors will 12:59:48  understand if someone is just worried and can't figure out exactly what they should 12:59:52  do.  If they're thought comfortable doing that, hopefully 12:59:56  they are comfortable going to someone else, a manager above that individual, a manager 13:00:02  above that, the HR person, someone who can help them talk 13:00:06  through these.  13:00:10 High general advice to everyone is take a deep breath and   13:00:14 try to figure out where your 13:00:18  reaction is coming from.  If it is coming from a place where you need 13:00:23  more information, let's help you get that information.  That's totally, totally 13:00:27  understandable.  If it's coming from a place 13:00:31  where you believe you have the information and you need to act, then let's figure out how to help 13:00:35  you do that.  13:00:42      ¬ª Thank you.  We have a question online that asks, do you anticipate a mandate 13:00:46  for nonessential staff to be required to work?  Is there an expectation from the unit 13:00:51  staffing plans through Friday that nonessential staff are to physically report to work?  13:00:57      ¬ª Mary:  So let me start by saying that 13:01:02  we don't identify essential people.  We 13:01:06  identify essential functions.  And the essential functions 13:01:10  functions that we are -- that the colleges and units are determining are 13:01:16  those that then, after we've identified the essential functions, we're trying to figure out how to get 13:01:20  them done.  So in some cases, they can be done remotely 13:01:24 .  In some cases, they can be done mostly remotely.  And in 13:01:28  other cases, the only way to perform those functions is on 13:01:30  campus.   13:01:34      So we do expect and have seen the staffing plans coming in 13:01:40  that are clearly identifying the work that must be done on campuses and how 13:01:44  they are going to get that accomplished.   Did I answer that question?  13:01:48 I'm not sure I did.  13:01:55      ¬ª I think so.  If anybody has any follow-up questions about that, they can e-mail me 13:01:57  or submit it in the chat.   13:02:01      Another question that came in through Brian good 13:02:06  El -- Goodell, I have a question about front line staff.  If the only reason they were here is because 13:02:10  Cornell thinks they're expendable, can you reassure the after it that they're at 13:02:14  Cornell because theory replaceable?  Not expendable?  I think that's 13:02:19  the sense of some staff members.  Yes.  13:02:25      ¬ª Mary:  That makes me really sad that that's how someone would feel.  The university has 13:02:29  worked so hard to prioritize its workforce and to try to find ways 13:02:33  to keep people in pay as long as 13:02:38  we possibly can.  That for someone to feel that the fact that we're 13:02:42  trying to do that is because we of course they're expendable 13:02:46 , it's really sad.  I just have to say it makes 13:02:51  me really sad.  What I would say is we're working very hard to try to find 13:02:55  meaningful opportunities for people to continue to 13:02:59  perform services that we need done in a time where a lot of things are slowing down 13:03:05 .  So if the 13:03:09  individuals that work on our campu campus, those who are working 13:03:13  in grounds and in housekeeping 13:03:18  and custodial and dining are very important members of this community.  They 13:03:24  help with our buildings and our people, our 13:03:29  students and our spaces, and 13:03:33  we have such a sense of obligation to them that we're doing the best we can to 13:03:37  try to keep them in a job that needs to get done.  And 13:03:39  I would just implore   13:03:43 those of you who are in positions where you can help 13:03:47  people, find a space 13:03:52  there's healthy and resilient to work through those feelings of anger and upset so 13:03:57  that they can come to a police where they're not looking 13:04:01  at 13:04:06  the actions taken in the worst possible way, but whether generosity of heart and 13:04:11  spirit and that his the healthiest way for all of them to get through this 13:04:15  together.   13:04:19      ¬ª Okay.  I think to counter that 13:04:24 , I think there's been a lot of tremendous response from staff member 13:04:28 s to say the response has been very effective, very efficient, very quic quick, and 13:04:33  there have been a lot of comments be 13:04:37  turning the university.  They want to thank you.  They want 13:04:43  to thank 13:04:49 .   They have asked earlier, knowing there's a lot of appreciation from staff members to yourself 13:04:55  and to Martha 13:04:59  for the steps being taken and also a lot of questions I'm really glad we have this forum to 13:05:00  try to answer those.   13:05:04      Moving on to another question.  13:05:08 For those who pay to Park and are not coming back to work, will we be credited 13:05:11  and not charged for the parking fee?   13:05:14      ¬ª Mary:  I don't know.  We'll take it to transportation and ask.   13:05:19      ¬ª Thank you.  We have a question 13:05:23  from other live.  Are there any plans to make 13:05:27  empty student housing available to healthcare organizations or potential facility 13:05:31  overflow if the situation worsens?  13:05:37      ¬ª That's a great question and I saw that on the 13:05:41  news.   That's something we haven't dealt 13:05:46  with in Upstate New York.   Our campuses in downstate is very different than what we're dealing 13:05:51  with here.  So our medical college 13:05:55 , be our Dean and our faculty 13:06:01  and our staff who are working on the front lines are true heroes, and you should be really 13:06:05  proud to be their colleagues.  They are dealing with just an 13:06:10  unbelievable situation and they're doing a fantastic 13:06:16  job.  .  13:06:20 This is really I think mostly a campus conversation, but 13:06:25  our leadership at Cornell tech has quickly ramped up a remote 13:06:31  work situation.  Our medica medical college is trying as best they can to 13:06:35  get people who can do remote work off. 13:06:39  Their doctors and nurses and technicians are busy in the 13:06:44  hospitals trying to deal with a situation that really is not at all like what we're 13:06:48  dealing with here at this time.  And they're doing an amazing 13:06:52  job.  So I don't think 13:06:59  we've had that situation happen here.   13:07:03      ¬ª From Lisa Dean, are you moving students to one building that will be remaining or are the students be 13:07:04  being scattered throughout several buildings?   13:07:09      ¬ª Mary:  Actually, that's a great question.  I thought that question 13:07:13  might come up and I don't know the answer to it, but it's a really good question.  I know that they've been 13:07:18  trying to figure out -- they 13:07:22  wouldn't squash them all to the same building.  This whole idea is to create social distancing, 13:07:27  but I don't know whether or not they might disburse them into more than 13:07:32  one.  And I don't think they're really going to know that until they see how many 13:07:36  are staying.   13:07:40      ¬ª If somebody that his to go to Cornell for one reason or another, will 13:07:44  they be ticketed if they go to a spot in the appropriate parking 13:07:49  pass.   13:07:53      ¬ª I know the question -- I thought that had been addressed.  Let us 13:07:57  check.  I thought they had relaxed the parking.  13:08:05 Let's make sure that's been done.  Yes.  And I believe they have relaxed them 13:08:10 .  And so if you haven't seen that, we'll make sure 13:08:15  that you can find them.  I believe that they've relaxed 13:08:19  the parking restrictions until Apri April 19th.  13:08:23      ¬ª Mary, it did come out today.  The only thing that's 13:08:28  prohibited is handicapped parking.  No parking assigned.  So if you don't have a 13:08:32  permit or a lessor permit, you can Park in any permitted parking 13:08:36  spot.   13:08:40      Another question we received online, from Lel 13:08:44 a Ellis is if there's a shortage of, say, dining work, or could somebody come in 13:08:50  to put an hours with the grounds department botanic gardens, would it be 13:08:54  possible to fill in those gaps where appropriate?      ¬ª Mary:  13:08:58 Again, we're not quite there yet, but once we have a sense of our staffing, 13:09:02  we may very well be calling for people to volunteer 13:09:07  to take other assignments, and if we do that, we put 13:09:12  that call out through workday and we use that opportunity market lace, and 13:09:16  in it there's sort of a gig request and we'll gut them in as gig requests.  If 13:09:20  we do that, because that all sounds like something from another country to should have us, we'll 13:09:25  make sure that we give lots of information about 13:09:29  that and walk you through how to do that.  But it may be that we have that 13:09:35  situation and we'll thank you for asking that.  Yeah.  13:09:42      ¬ª What are some preparations being made to alleviate any negative long term impacts to 13:09:43  the staff?   13:09:47      ¬ª Mary:  I just saw a question come through.  Gigs are generally unpaid.  So we're just using 13:09:52  the gig technology.   That's a good question.  Thank you for clarifying it.  We're just 13:09:56  using the gig technology as a way 13:10:00  to put the call out and get the information.  It's not a gig in the 13:10:04  way we use them for professional development.  I'm sorry.  I just 13:10:07  wanted to clarify.   13:10:11      ¬ª That's fine.  Thank you for clarifying.  So the 13:10:16  question was what do you project are the long term impacts 13:10:21  to alleviate any long term negative impacts to the 13:10:21  staff.   13:10:25      ¬ª I Jeff I knew.  I think we're 13:10:29  all watching and reading.  We don't know what the long term impacts of 13:10:34  Covid-19 are, and I'm not a publi public health professional.  And for 13:10:38  me to give you a sense of what I think that would be would just be me repeating what I've read 13:10:42  or heard from others.  13:10:53 I want you to remain as strong of a community as 13:10:58  we can.  13:11:02      ¬ª Does Mary know when a staff member event eventually is diagnosed 13:11:07  with a positive case how the healthcare department wants to make sure 13:11:11  colleagues are detected 13:11:14  to make sure others aren't exposed?   13:11:18      ¬ª Mary:  That's a great question and I had on my list to address this.  13:11:23 I will just stop to say this is all 13:11:27  I've done for six months.  As I looked at the calendar, it's been less than 13:11:32  two weeks.  When I first started realizing that we had to 13:11:38  develop plans there were no test kits available anywhere 13:11:43 .  So it was very few people were being tested.  Now the test kits are 13:11:48  starting to come out and more people are being 13:11:53  tested.  We are getting way more questions, because of that, which is good.  I'm glad those 13:11:57  questions are coming.   If a positive 13:12:02  test, if someone on the 13:12:07  campus is tested positive, the Health Department 13:12:12  contacts us ask 13:12:17  contacts them and they work with a person to develop what I 13:12:21  believe they called a contact map.  And 13:12:25  that contact map allows the Health Department 13:12:30  directly, not us, directly to of this the individuals who have been in contact 13:12:35  with that individual.   For us, if 13:12:39  we were to be informed, we would not be informed of who it is.  13:12:41 That person may choose to tell us,   13:12:45 but the Health Department would not.  That's my understanding 13:12:48 .   13:12:52      ¬ª It seems like some people have been able to join this chat, so might 13:12:57  have missed some of the questions asked earlier, so I apologize if any of 13:13:01  this seems redundant.  13:13:06  Rereceived a question online.  Other colleges and universities have relieved their 13:13:10  custodial staff due to high risk environments, but Cornell has yet 13:13:14  to send custodial staff at home.  The risk 13:13:19  with shaving this virus are children and parents is of paramount concern.  When they come in 13:13:23  at night, it is a huge risk.  Is Cornell going to be 13:13:27  moving to have custodians to stay home?  If not, are there ways in which they are 13:13:33  being protected with no masks being available?  What is being 13:13:33  done?   13:13:37      ¬ª Mary:  So it's he a great question, and let me just 13:13:42  say that one of the reasons we de--dens 13:13:46 icifiied the campus, people 13:13:50  here can practice social distancing.  And in social distancing and 13:13:55  hand washing, the risk to an individual of being in a 13:14:02  relatively 13:14:10  is Relatively low.  Well, let me stop.   I don't know that.  I'm not a health 13:14:16  professional.  In order to increase the protection of individuals, if a 13:14:20  custodian feels that I or she is unsafe in 13:14:25  doing the work they're doing, implore them 13:14:29  to talk to their supervisor.  Implore them to do 13:14:33  that.  Also, please read the actual information that we have on 13:14:38  our websites so that the best you can 13:14:42 , you can separate for yourself what you're feeling 13:14:46  that feels like fear and what you're feeling that feels like concerns 13:14:51  you can get answers to.  It will help you to figure out what 13:14:54  you want to ask and what you want to do.   13:14:58      It is true that other places have made the decision to 13:15:03  let go and stop paying the individuals that have been doing 13:15:08  this work.  to date we have tried to find ways 13:15:13  as we have the we can to keep workers in pay as long as possible.  13:15:17 And when we have work, we're 13:15:23  asking people to do it.  I understand that may feel very frightening to some of 13:15:27  you.   Please, if you want to, you can call me and talk to me.   Let's figure 13:15:31  out why.  In we can understand why you're having that reaction, 13:15:35  then maybe we can figure out what the best next step is for you.   13:15:35      ¬ª 13:15:40 Mary, this is Tony again.  Again, from Bill and Cara 13:15:44  Cara.  Appreciate all of the concern for custodians, but just to share, for general knowledge 13:15:48 , all custodians receive extensive train 13:15:52 ing on cleaning, personal protective equipment.  13:15:57 They have everything available to them:  Masks, gloves, training procedures 13:16:02 .  There's special training being set up now for cleaning isolation 13:16:07  rooms.  And it's 13:16:12  always, to my knowledge, custodians have always 13:16:16  been able to loca localize if they feel that they're in if an unsafe situatio situation.  So 13:16:20  it's really appreciated, but another perspective 13:16:24  is custodial staff kind of feel proud that, you 13:16:29  know, they're seen as being essential and this is part of their daily 13:16:33  mission and an extension of that.  So not to speak for them, but 13:16:37  that's a sense we get.  And again, 13:16:42  somebody says I'm not comfortable being here, they can go home.  I don't feel I should do this, 13:16:46  then don't do it.  So yeah, custodians are not forced 13:16:49 , nor would they be to do anything   13:16:53 they're comfortable doing and they are totally properly prepared and trained to do 13:16:57  what they do.  13:17:05      ¬ª We have a question from Catherine Burke online.   Mary, can you please 13:17:09  explain the purpose of the extra half days and when to use them is this I've heard difficult ways people 13:17:13  have been interpreting how to do [Indiscernible]   13:17:17      ¬ª Mary:  Thanks for asking the question.  They are added to your banks 13:17:22 .  For most of the campus, it's a half pay.  For 13:17:26  some we have sick banks.  So what we've done is 13:17:31  we've broadened the access to HAP 13:17:36  to help your own, to care for someone in 13:17:42  your care and for personal reasons.  13:17:47 Those are just days.  So I do know that people are asking questions about 13:17:52  that.   13:17:56      ¬ª Some other questions we've been asked online, some people want 13:18:00  to know what the likelihood of the university closing is.  What would be the implication for their jobs?  13:18:04      ¬ª Mary:  Right.  Not there 13:18:09  yet.  And 13:18:13  so we are doing our very best to remain open and to continue to do 13:18:18  the things what we can continues to do.  I think that's very important for our workforce 13:18:22 .  We also think it's important for our 13:18:27  ability to come back after this 13:18:32  situation.  But we just aren't there yet.  Right now we're open 13:18:36 .  We're continuing to 13:18:41  do work and that's where we are today.   13:18:45      ¬ª What advice do you have for those who, even though we're practicing social 13:18:50  distancing, there might be times when they might have to congregate in the 13:18:55  same space if there are time clocks that 13:19:00  require people to be clocking in and these time 13:19:04  clocks accommodate 30 plus people.  What is your recommendation in instances like 13:19:09  this?  Both facilities and campuses serves have made changes 13:19:14  to the clocks so they can spread them out 13:19:19  and not find them congregating at the clock.  If if you find yourself in 13:19:24  the situation where you're not social distancing, remove yourself 6 feet away 13:19:33  and have the conversation with the individual so we can provide 13:19:37  for that next time.  You're not perfect with this 13:19:42 , but 13:19:47  I know we're staggering start times and using social distancing as an expectation 13:19:52 .   13:19:56      ¬ª I think we're reaching about the end of the questions.  And also probably 13:20:01  the end of the allotted time.   If Nick 13:20:05  has any other questions, please submit to me via 13:20:10  the chat.  Again, I'm seeing a lot of individuals expressing their got I 13:20:15 itude towards -- gratitude towards this opportunity to be able to engage.  I know that there are 13:20:19  technical difficulties that we've experienced, but I think a lot of 13:20:24  this is growing things and trying to figure out how to make the necessary accommodations in these times that we're 13:20:28  finding ourselves in.  And things occurred that 13:20:31  we were not anticipating, like the zoom room chat.   13:20:35      ¬ª Can I say something before we all depart?   13:20:35      ¬ª Sure.   13:20:39      ¬ª Mary:  I just want to thank everybody.  You know, when 13:20:44  we open to questions, we get the hard questions and we get people's 13:20:48  fears and anxieties, and I actually really actual 13:20:52  grateful that people felt comfortable enough to answer 13:20:57  those questions.  I think it says a lot about our community.  And I also 13:21:01  want to thank you all for being so flexible and resilient during this time.  It's 13:21:07  very difficult to be dealing with 13:21:12  something so unknown and filling out how to make all of these changes 13:21:17  happen.  How you're doing or why you're doing it.  I just couldn't be prouder of everyone.  I know 13:21:22  we're making lots of mistakes and we're stumbling here and there and you're not 13:21:26  getting all the information and I wasn't able to answer a lot of 13:21:30  questions.  But I university really appreciate how dedicated 13:21:35  everyone is and how much concern you're all showing for 13:21:39  each other and I ask you to continue that and also to 13:21:43  please, please take care of yourselves.  Please take care 13:21:45  of yourselves.  Do things that   13:21:49 help you see how to kind of breathe through a situation that 13:21:53  none of us have ever been through before.  So it's 13:21:59  just my parting words are ones of gratitude and admiration 13:22:05 .   13:22:09      ¬ª Some last minute questions.  Some individuals have asked if there are any plans to address any 13:22:13  potential bur burnout in the future from staph members who have been 13:22:17  asked to work and who might be feeling some stress from that 13:22:19  -- staff members.   13:22:23      ¬ª Mary:  Yes.  That's a great question.  We're looking at things like how to manage the isolation 13:22:27  of being remote.   How to deal with this ongoing 13:22:32  stress.  And what you can look forward to is that we're looking 13:22:36  at putting some short videos up, at least a couple of too tips 13:22:41  a week, is some from me.  Although you're probably sick of looking at 13:22:46  me.   Some from me, some from others with helpful tips and tools to try to 13:22:50  deal with such a changing situation.  The so when we do those, we'll try 13:22:54  and make sure you all know where you are so you can see them.  And if you have advice for 13:22:58  other things we should be addressing, please let us know.  13:23:02      ¬ª Thank you.   13:23:06      ¬ª Adam:  I guess to kind of wrap things up, Mary, I really want to thank you for your 13:23:11  time, for being here and answering these questions.  I know that it's a 13:23:16  great help to everybody who was able to join us.  And 13:23:20  also, I apologize to everybody who could not get through.  We're going to try to work through this.  We're 13:23:25  all dealing with this as an ab normal situation.  So we're 13:23:29  going to try to see if we can -- what we can do for the future 13:23:34 .  And thank you to all the staff members joining us and just 13:23:39  to echo Mary's comments to everybody else out there 13:23:43  who are keeping the lights on and keeping things running as 13:23:47  best as possible.  What you do is truly appreciated.  I think the staff are 13:23:51  being great stewards of the university at a very trying time 13:23:56 , and all of those efforts are truly appreciated.   13:24:00      Thank you all, once again.  And hopefully we'll 13:24:04  see if we can do something in the future, but I appreciated 13:24:09  you all being here and joining us for 13:24:13  this and staying healthy.   Take care, 13:24:17  everyone.  Have a great rest of your week.   13:24:19      [Event Concludes]             **********DISCLAIMER**********      THE FOLLOWING IS AN UNEDITED ROUGH DRAFT TRANSLATION FROM THE CART CAPTIONER'S OUTPUT FILE.  THIS TRANSCRIPT IS NOT VERBATIM AND HAS NOT BEEN PROOFREAD.  TO DO SO IS AN EXTRA FEE.  THIS FILE MAY CONTAIN ERRORS.  PLEASE CHECK WITH THE SPEAKER(S) FOR ANY CLARIFICATION.                **********DISCLAIMER**********